Alana Mitchelson
These are the telcos delivering the fastest NBN speeds during high-demand times
Homegrown ‘no-nonsense’ telco Aussie Broadband is upstaging the giants of the industry, delivering NBN speeds faster than that of Telstra, Optus and TPG at...
Meriton to pay $3 million penalty for misleading consumers on TripAdvisor
Australia’s largest apartment developer Meriton has been ordered to pay $3 million in penalties after manipulating TripAdvisor reviews. The Federal Court on Tuesday found...
Consumers warned not to trust hotel booking websites’ ‘one room left’ pressure tactics
Australians have been urged not to trust “one room left” claims and other “high-pressure sales tactics” on third-party hotel booking websites amid a...
Dick Smith closes food business, blames Aldi
Dick Smith has announced the closure of his food business amid pressure from Aldi’s successful supermarkets model, claiming it has “completely changed the...
Businesses are operating as cash-only to avoid paying tax
If you’ve ever been confronted with a ‘cash-only’ sign and felt suspicious as to why the business doesn’t accept card payments, you’re not...
The telcos performing best for customer service
Australian consumers are tired of the big telcos leaving them on hold for more than an hour at a time, as Virgin Mobile and Vodafone...
How to banish the curse of spam text messages
If you’re tired of being inundated with unsolicited spam text messages from businesses, it will come as welcome news that the media watchdog...
Funerals don’t need to be expensive to be dignified: How to save thousands of dollars
Grieving Australians could be saving “thousands” of dollars in funeral costs but are often ripped off at their most vulnerable by aggressive...
Government to boost ASIC’s powers to crack down on funeral insurance
The federal government will boost corporate watchdog ASIC’s powers to better protect consumers from being ripped off by “predatory products”, enabling it to...
Calls for new powers to better regulate funeral insurance
The corporate watchdog has urged a crackdown on the under-regulated funeral insurance industry, calling for new legislative powers that would better protect consumers and penalise...